A blogger’s farewell
This is my last blog for this page so I hope you’ll forgive a longer one than usual. Fortunately, my much wittier boss will be taking up the mantle shortly so you can continue to follow national progress on implementing …
Mary Agnew
On leadership and capability
The Francis Inquiry report highlighted the importance of “visible, receptive, insightful and outward looking” and effective leadership for a flourishing NHS. In this week’s guest blog, Jan Sobieraj, Managing Director at the NHS Leadership Academy, gives an update on all …
My patient experience
Regular readers may have noticed the blog falling silent for a while, perhaps assuming that I’d gone off the idea or had simply been too busy. In fact, I’ve been having emergency surgery for an infected appendix – a surprisingly …
On trusts and trust
‘Outstanding care, Transforming lives’ is the aim of the trust I’ve been based in this week, emblazoned on every screen saver. I’m observing a range of services for people with serious and often enduring mental health issues. Two headlines really …
Rebuilding trust
Guest blog by Sue Covill, Director of Employment Services at NHS Employers Do you remember years ago when as a rite of passage new student nurses used to be sent to the orthopaedic ward for a "long wait"? Many of …
Aiming for the safest health care system in the world
I’ve just got back from a week’s holiday with friends in Somerset and am struck once again by the huge amount of work underway across the NHS, social care and the voluntary sector in responding to the call for safer, …
Making care better for patients
Guest blog by Jocelyn Cornwell, Director of The Point of Care Foundation I doubt it has escaped your notice that Bruce Keogh and Don Berwick are basically saying the same things as Robert Francis. All three say: Put patients first; …
Honesty, openness and improvement
I’m often asked when talking about Francis questions on the lines of “There have been inquiries into serious care failings in the past. How can we be assured lessons will be learnt this time? What will be different?” An important …
On making a difference and unsung heroes
Last week saw the first of 5 regional events about taking forward the recommendations of the Francis Inquiry. These events bring together updates from several national organisations on implementing Francis and examples of local action and innovation. I’m delighted that …
Focusing on the fundamentals
Today we celebrate the 65th birthday of the NHS, a truly tremendous achievement of which we should all be very proud – I certainly am. The NHS “works at the limits of science – bringing the highest levels or human …
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